ब्रिटिश अंग्रेजी: empathy NOUN / ˈɛmpəθɪ /. having the ability to imagine how someone else feels: 2. Empathy means deep understanding of other people, identifying with their thoughts, feeling their pain,. Find Hindi meaning of Empathy. Personalize your interactions. Find the answer of what is the meaning of empathy in Hindi. hindi meaning of gratitude. Empathy is the ability to experience the feelings of another person. Good Meaning in Hindi. Learn and practice the pronunciation of empathic. Envy Meaning in Hindi. Being understanding means being kind, empathic, acknowledging the other person's challenges without judging. Learn more. Also see: empathic in Hindi. Learn more. Definitions and Meaning of empathy in English. दोस्तों यदि आप However Meaning in Hindi खोज रहे है तो हमारा यह लेख सिर्फ आपके लिए है. Other languages: empathy meaning in Hindi. The correct meaning of Empathy in Hindi is समानुभूति. Learn more. What's the Hindi word for empathy? Here's a list of translations. emphatic definition: 1. 1. #Empathy #EmpathyInHindi #. the intellectual identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another. It entered English in the mid-1500s with a very broad meaning of “agreement or harmony in qualities between things or people. Other languages: empathy meaning in HindiWhat is the difference between Sympathy and Empathy? What are some examples of Empathy vs Sympathy? This video will tell you what is sympathy and what is emp. It is written as Vikretā in Roman. . The word or phrase empathy refers to understanding and entering into another's feelings. Comply Pronunciation (उच्चारण) : कम्प्लाइWhat is empathy meaning in Hindi? The word or phrase empathy refers to understanding and entering into another's feelings. "empathy is like a universal solvent. Synonyms: empathy. For example, “I’m truly sorry to hear about your experience. Both empathy and sympathy contribute to creating a more empathetic and compassionate society. Meaning of empathic. the quality of being warmhearted and considerate and humane and sympathetic. " Pathos itself refers to the evocation of pity or compassion in a work of art or literature. Find the answer of what is the meaning of empathy in Marathi. Queer Meaning in Hindi. English definition of Contempt : lack of respect accompanied by a feeling of intense dislike; he was held in contempt; the despite in which. . Empathy का हिंदी में मतलब. Empath meaning in Hindi - Learn actual meaning of Empath with simple examples & definitions. 1) संज्ञा एक जानवर, विशेष रूप से एक बड़ा या खतरनाक चार-पैर वाला। These crafty warriors are educated from beginning to hunt, observe and lure essentially the most harmful beasts within the wild. Empathy and sympathy meaning in Hindi – सहानुभूति. It takes an active effort to build empathy and then dedicated action to address the pain. More Chinese words for empathy. Organizational Empathy: Moving beyond “customer-centric” to drive business success. Part of speech: noun. Learn and practice the pronunciation of empathy. Suddenly, he found a great deal of empathy for Connor, and wondered if he could ever be as well adjusted to his situation as the human had become. (विस्तृत चिकित्सा देखभाल के लिए, हमें किसी विशेषज्ञ के बजाय सामान्य. This includes “I find. ”. The website takes only. click for more detailed meaning of empathy in Hindi with examples, definition, pronunciation and example sentences. Meaning of Desperate in Hindi. The meaning of EMPATHIC is involving, characterized by, or based on empathy : empathetic. Find. Know answer of question : whatInsensitive Meaning In Hindi “Insensitive” का हिंदी अर्थ, मतलब, इसकी परिभाषा और वाक्य उदाहरण आप यहां पढ़ सकते हैं. . Their Meaning in Hindi. ”. Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another's position. Improve your CSAT score. Speed up your response time. इस लेख में हम सहानुभूति और समानुभूति (Sympathy and Empathy) के मध्य अंतर स्पष्ट करेंगे। - Difference between Sympathy and Empathy in hindiThe correct meaning of Empathy in Hindi is समानुभूति. empathy translate: समानुभूति, किसी अन्य व्यक्ति की भावनाओं को समझने और महसूस करने की क्षमता. (ˈempəθi) संज्ञा. हिंदी में अर्थ है = मैं हैरान हूँ . के उपयोग से संबंधित या आवश्यक है. आज आपको Feedback meaning in Hindi के बारे में जानकारी देंगे. peace begins with a smile meaning in hindi. The word 'empathy', according to the Oxford English Dictionary, means 'the ability to understand another person's feelings or experiences'. Tamil language is one of the famous and ancient Dravidian languages spoken by people in Tamil Nadu and the 5th most spoken language in India. call forth (emotions, feelings, and responses) पर्यायवाची. 4- Here, this is the right time/ यही सही समय है. , a clinical psychologist based in Orange. Amazing voice meaning in hindi. #jigyasaeducation#jigyasaeducation,. Also you will learn Antonyms , synonyms & best example sentences. Learn more in the Cambridge English-Hindi Dictionary. Right Mindfulness Meaning In Hindi. Meaning of Empathic in Tamil language with definitions, examples, antonym, synonym. बौद्धिक समस्याएं. empathy translate: समानुभूति, किसी अन्य व्यक्ति की भावनाओं को समझने और महसूस करने की क्षमता. / / /. . # समानुभूति में. Translation of "empathy" into Hindi . empathy in American English. having the ability to imagine how someone else feels: 2. EMPATHIC definition: of or relating to empathy | Meaning, pronunciation, translations and examples An empath is an individual who feels more empathy than an average human. Know answer of question : what is meaning of Emphatic in Hindi? Emphatic ka matalab hindi me kya hai (Emphatic का हिंदी में मतलब ). 1- Don’t come here/ यहां मत आना. HinKhoj Dictionary Word of the day Pronunciation IPA: ɛmpəθi Hindi: एम्पथी / एमपथी / इमपथी EMPATHY MEANING IN HINDI समानुभूति ( samanubhuti) ( Noun ) संवेदना (. idealistic meaning in Hindi. EMPATHETIC definition: 1. Empathise ka matalab hindi me kya hai (Empathise का हिंदी में मतलब ). sympathy translate: संवेदना, दया, सहानुभूति. Empathy Meaning In Hindi | Empathy को हिंदी में क्या कहते हैं?दोस्तों यदि आप Say Meaning in Hindi खोज रहे है तो हमारा यह लेख सिर्फ आपके लिए है। इस लेख में हमने Say Meaning के साथ कुछ Examples भी दिए है।. 2. نفسیات: کسی شخص یا شے یا موضوع کے ساتھ کامل ذہنی ہم آہنگی پیدا کرنے کی صلاحیت یا قدرت تاکہ اسکے پوری طرح معروضی اوراک و احساس کا حق ادا ہوسکے؛ تعلق خاطر. Empathise meaning in Hindi (हिन्दी मे मीनिंग ) is. Empathy meaning in Telugu - Learn actual meaning of Empathy with simple examples & definitions. 2. Know answer of question : what is meaning of Compassion in Hindi? Compassion ka matalab hindi me kya hai (Compassion का हिंदी में मतलब ). 2) Disposition of mind – मन का स्वभाव. Queer definition – हिंदी शब्दकोष के अनुसार Queer (क्वीर) शब्द का अर्थ होता है, विचित्र और अजीब ।. Instead, you feel pity or sorry for someone else’s feelings. Learn more in the Cambridge English-Chinese traditional Dictionary. translation in hindi for Empathic with similar and opposite words. भ्रष्ट नैतिक रूप से या अंतरंगता या कामुकता से. Empathy is the first step of Deisgn Thinking! GroKalp team sincerely follows design thinking, and every step is designed around the customer. The word or phrase empathy refers to understanding and entering into another's feelings. empathy definition, pronuniation, antonyms, synonyms and example sentences in Bengali. Find empathic similar words, empathic synonyms. Hi meaning in Hindi ( Hi / Hello meaning in Hindi to English) – नमस्ते. (ˈempəθi) noun. Pervert Ka Matlab in Hindi – Pervert का मतलब हिंदी में. Taken Aback Definition in Hindi –. 1. Envy Meaning in Hindi. The word “ empathy ” refers to the ability to comprehend and share someone else’s feelings. Empathy. Let’s look at some reasons why empathy is so important in creating a memorable customer experience: 1. Synonyms: grudge, score, grievance. Definitions and Meaning of empathy in English. obtained through intuition rather than from reasoning or observation. चीनी. . मानना, लेना, स्वीकार करना, अंगीकार करना, वैध आदि. Learn more in the Cambridge English-Hindi Dictionary. See empathy meaning in Marathi, empathy definition, translation and meaning of empathy in Marathi. Being Human Meaning In Hindi “Being Human” का हिंदी अर्थ, मतलब, इसकी परिभाषा और वाक्य उदाहरण आप यहां पढ़ सकते हैं. Learn and practice the pronunciation of empathy. Say no with grace. 2- Example of Empathy in English: You need to seriously work on your empathetic skills. Empathy meaning in Hindi (हिन्दी मे मीनिंग ) is समानुभूति. "a sensitive and empathetic school counselor". “Thank you for choosing us. Enlightenment opens the way to empathy. The word or phrase empathy refers to understanding and entering into another's feelings. समानुभूति, सहानुभूति, तदनुभूति are the top translations of "empathy" into Hindi. Know answer of question : what is meaning of Empathy in Hindi? Empathy ka matalab hindi me kya hai (Empathy का हिंदी में मतलब ). You feel bad for someone, but you don’t understand how they feel. empathy translate: 同情;同感，共鸣. ब्राजीली पुर्तगाली: empatia. Other words to learn. 8. Empathy means deep understanding of other people, identifying with their thoughts, feeling their pain, sharing their joy. Find the answer of what is the meaning of insightful in Hindi. 6) Way of looking at. Learn what each type of empathy is and. Empathic ka hindi mein matalab, arth aur prayogIn general, 'sympathy' is when you share the feelings of another; 'empathy' is when you understand the feelings of another but do not necessarily share them. This evolution can be best illustrated by addressing four dimensions of empathy: affective, cognitive,दोस्तों यदि आप Niece Meaning in Hindi खोज रहे है तो हमारा यह लेख सिर्फ आपके लिए है। इस लेख में हमने Niece Meaning के साथ कुछ Examples भी दिए है।. 5- The investigation revealed that the water supply had been adulterated with pollutants. Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another's position. সহানুভূতি: অন্যের আবেগের দায়িত্ব নেওয়া।. Both words are used similarly and often interchangeably (incorrectly so). The meaning of 'empathetic' and 'empathic' relates directly to how they're used. FEEL EMPATHY definition: Empathy is the ability to share another person's feelings and emotions as if they were. "This group encompasses a wide range of people from different backgrounds". ”Cognitive empathy involves knowing how other people think and feel, while emotional empathy involves feeling another person's emotions. " In turn, this can help them feel that "they’re more apt or able to solve their. What are the Antonyms of creation? / क्रिएशन के विलोम शब्द कौन से हैं? Antonyms in English: Finish; End; Ruin; Conclusion; Death; Being; DestructionTamil language is one of the famous and ancient Dravidian languages spoken by people in Tamil Nadu and the 5th most spoken language in India. अमेरिकन अंग्रेजी: empathy / ˈɛmpəθi /. Find the answer of what is the meaning of empathy in Gujarati. 1. / / /. Beast Meaning in Hindi – Beast का मतलब हिंदी में. So it appears that empathy means different things to different people. Comprehension meaning in Hindi with example. 1 understanding and entering into another. Learn more. empathic meaning: 1. Empathy meaning in Tamil - Learn actual meaning of Empathy with simple examples & definitions. Sophisticated Meaning in Hindi with Examples – Sophisticated का अर्थ उदाहरणों के साथ 1) विशेषण सांसारिक अनुभव और फैशन और संस्कृति के ज्ञान के एक महान सौदे से , प्रकट करना. Source: fauxels/Pexels. ] punitive o empathic. Plus it promotes empathy, the ability to see the other guy's viewpoint. The word or phrase empathy refers to understanding and entering into another's feelings. having the ability to imagine how…. having the ability to imagine how someone else feels: 2. benignity. having the ability to imagine how…. puce meaning in Hindi. English definition of Empathic : showing empathy or ready comprehension of others states; a sensitive and. Synonyms. the imaginative ascribing to an object, as a natural object or work of art, feelings or attitudes present in oneself. splurge meaning in Hindi. Empathy Meaning In Hindi | Empathy को हिंदी में क्या कहते हैं?By using the right words from the empathy word list such as our customer satisfaction as the prime goal summarizes the collaborative culture, which is the foundation of empathy. Learn more English word pronunciations: Listen how to say Empathy correct. Psycho is a colloquial abbreviation for the term “psychopath” or “psychopathic. ] punitive or empathic. Part of speech- Noun. empathetic meaning in Hindi with examples: तदनुभूतिक समानुभूति रखने वाला. empathy - Meaning in Marathi. empathy in American English. . EMPATHETIC definition: Someone who is empathetic has the ability to share another person's feelings or emotions. having the ability to imagine how…. “Thank you for choosing us. . empathic meaning in Hindi. The three types of empathy are: Affective empathy involves the ability to understand another person's emotions and respond appropriately. सहानुभूति. com!Meaning of Empathy in Hindi language with definitions, examples, antonym, synonym. empathy translate: समानुभूति, किसी अन्य व्यक्ति की भावनाओं को समझने और महसूस करने की क्षमता. One facet is cognitive empathy, the ability to accurately infer others' thoughts and feelings (also referred to as empathic accuracy). Any problem immersed in empathy becomes soluble. Sympathy meaning in Hindi (हिन्दी मे मीनिंग ) is. empanelled: empanelled officer:Abhijit (अभिजीत) Abhijit is a modern Hindi baby name in Sanskrit, whose meaning is “one who is victorious”. Empathy(सहानुभूति) भावनात्मक रूप से यह समझने की क्षमता है कि दूसरे लोग क्या महसूस करते हैं, चीजों को उनके दृष्टिकोण से देखते हैं, और उनके स्थान पर खुद की. Difference between Empathy and Sympathy in Hindi | समानुभूति और सहानुभूति में क्या अंतर है !! # समानुभूति को Empathy और सहानुभूति को Sympathy के नाम से जानते हैं. نفسیات: کسی شخص یا شے یا موضوع کے ساتھ کامل ذہنی ہم آہنگی پیدا کرنے کی صلاحیت یا قدرت تاکہ اسکے پوری طرح معروضی اوراک و احساس کا حق ادا ہوسکے؛ تعلق خاطر. ] - किसी के दुःख आदि की अनुभूति; हमदर्दी; संवेदना; किसी दुखी व्यक्ति के प्रति प्रकट की जाने वाली दया; करुणा ।. Alexandra Main, PhD, an assistant professor of psychology at the University of California, Merced, said curiosity and interest can also be an important component of empathy. Similar words of There meaning in Hindi / सामान शब्द या वो देयर जैसे. intuitive विशेषण. विवरण. They embraced. Empathy Meaning in Hindi with Examples – Empathy का अर्थ उदाहरणों के साथ 1) संज्ञा दूसरों की भावनाओं को समझने और साझा करने की क्षमता।Empathic meaning in Hindi (हिन्दी मे मीनिंग ) is तदनुभूति प्रणाली. Empathy kya hai?Empathy in Hindi. अंग्रेजी के शब्द Comply का मतलब हिंदी में होता है / (English word Comply meaning in Hindi) = अनुपालन करना, पालन करना . When customers feel listened to and understood, they’re more likely to provide a great satisfaction rating on your feedback surveys, which will boost your customer satisfaction score. 1. ” George Orwell is an inspiring model. Concept Definition and Dimensions. "this should cover everyone in the group". And more importantly, they. #Empathy #EmpathyInHindi #. Empathy in Hindi: एम्पथी. | Meaning, pronunciation, translations and examplesempathy ⇄ empathy, noun. This dictionary also provide you 10 languages so you can find meaning of Empath in Hindi, Tamil , Telugu , Bengali , Kannada , Marathi , Malayalam , Gujarati , Punjabi , Urdu. empathy translate: 同情;同感，共鳴. " 10. “Mind reading isn’t always the way empathy works in everyday life. It involves the capacity for compassion and sensitivity towards others’ experiences and perspectives. At the individual level, empathy helps us respond. Empathy means listening to the customer's pains and understanding the situation from their point of view. Know answer of question : what is meaning of Demonstrate in Hindi? Demonstrate ka matalab hindi me kya hai (Demonstrate का हिंदी में मतलब ). . 8. showing empathy or ready comprehension of others'' states; "a sensitive and empathetic school counselor" Synonyms: empathic, Neighbors. Empathy in Urdu. Company Meaning in Hindi : कंपनी. Sympathy is the older of the two terms. परानुभूति nf He had a natural empathy with children. sincere gratitude meaning. Suriin ang mga pagsasalin ng empathy sa {1,,targetLanguage}. Empathy ♪ : /ˈempəTHē/Examples of Here with meaning Hindi – यहां, इधर, इस जगह, इस स्थान पर. empathy definition: 1. But that is. Learn and practice the pronunciation of empathy. And while it is often associated with negative emotions such as pain, sorrow, and loneliness, it can also encompass joy,. having the ability to imagine how someone else feels: 2. empathy - Translation to Spanish, pronunciation, and forum discussions. In Hindi, empathy is expressed through the word 'सहानुभूति' (sahanubhuti). Q: What about you meaning in hindi answer / what about you ka matlab / व्हाट अबाउट. Know the meaning of the Empathy word in Hindi with this amazing online English to Hindi dictionary. पर्यायवाची. Empathy is a multifaceted trait. 1. sympathy translate: संवेदना, दया, सहानुभूति. English definition of Empathic : showing empathy or ready comprehension of others states; a sensitive and empathetic school counselor. हमदर्दी. What is Emphatic listening? How to become empathetic? Learn how you can be empathetic in a relationship, work, professional life and even customer service ro. having the ability to imagine how…Grudge Meaning in Detail. रिया सिर्फ हमारी वापसी यात्रा के एहसास का वर्णन कर. Colour meaning in Hindi : Get meaning and translation of Colour in Hindi language with grammar,antonyms,synonyms and sentence usages by ShabdKhoj. Expose yourself to new perspectives through books and stories. the ability to imagine what it must be like to be in someone's situation 2. বাংলায় অর্থ পড়ুন. The website takes only a few seconds in instant translation. 1. This understanding is typically. draw out, educe, evoke, extract. He empathized with others when they expressed themselves to him. Learn and practice the pronunciation of insightful. 10 उदाहरण वाक्यांश / Example Sentences with Abettor & Meaning in Hindi. Empathy Meaning In Hindi | Empathy को हिंदी में क्या कहते हैं?Too much Hindi मीन्स – इसका मतलब भी है – अत्यधिक, बहुत ज्यादा (very much) Nothing much meaning in Hindi – ज्यादा कुछ नहीं (not much) What is the Antonyms of Much? / अंग्रेजी & हिंदी में अधिक शब्द. (आप. Fiction and nonfiction stories improve your ability to empathize by encouraging you to imagine what life would be like if you were someone else. Empathy and sympathy meaning in Hindi – सहानुभूति. English definition of Empathy : understanding and entering into anothers feelings. What empathic means in Bengali, empathic meaning in Bengali, empathic definition, explanation, pronunciations and examples of empathic in Bengali. [. About empathic in Hindi. कम्प्लाइ का अर्थ हिंदी में / Comply Meaning in Hindi. Objective self-awareness may be a key to cultivating empathy toward those who look, act, and think differently from themselves. Let’s look at some reasons why empathy is so important in creating a memorable customer experience: 1. 11. See empathetic meaning in Hindi, empathetic definition, translation and meaning of empathetic in Hindi. (किसी को) अपनी बाहों में कसकर पकड़ना, आमतौर पर हौसले के साथ. empathy (noun) = understanding and entering into another's feelings. Sympathy Meaning In Hindi | Sympathy को हिंदी में क्या कहते है मतलब, समानार्थी शब्द, विलोम शब्द और उदाहरण आप यहां पढ़ सकते हैं. "Empathetical" Meaning In Hindi "Empathetical" हिंदी अनुवाद, अर्थ, परिभाषा, स्पष्टीकरण और प्रासंगिक शब्द और फोटो उदाहरण - आप यहां पढ़ सकते. . Hindi meaning of empathy empathy /noun/ सहानुभूति; हमदर्दी; समवेदना; समानुभूति; Synonym sympathy; commiseration; Next : psychotherapy Previous : vises. I am amazed meaning in hindi. Usage: holding a grudge. Also you will learn Antonyms , synonyms & best example sentences. Empathy word meaning with their sentences, usage, synonyms, antonyms, narrower meaning and related word. Also you will learn Antonyms , synonyms & best example sentences. वह उसके लंबा होने का वर्णन नहीं करेगा।. empathy - Meaning in Bengali. Warmth का हिंदी अर्थ है – “गरमाहट”. | Meaning, pronunciation, translations and examples empathy ⇄ empathy, noun. Demonstrate meaning in Hindi : Get meaning and translation of Demonstrate in Hindi language with grammar,antonyms,synonyms and sentence usages by ShabdKhoj. (especially in science fiction stories) a person who has an unusually strong ability to feel…. It entered English in the mid-1500s with a very broad meaning of “agreement or harmony in qualities between things or people. यह कर्ता की किसी. . Know answer of question : what is meaning of Sympathy in Hindi? Sympathy ka matalab hindi me kya hai (Sympathy का हिंदी में मतलब ). Consider these definitions: Empathy definition: empathy is our feeling of awareness toward other people's emotions and an attempt to understand how they feel. See empathy meaning in Telugu, empathy definition, translation and meaning of empathy in Telugu. empathy definition: 1. 1. In the early twentieth century, then, empathy was quintessentially an aesthetic impulse. Worldwide Spoken English By VS. puce meaning in Hindi. Empathy meaning in Hindi is सहानुभूति and it can write in roman as Sahanubhooti. idealistic meaning in. Empathy is generally described as the ability to take on another's perspective, to understand, feel and possibly share and respond to their experience. There are also several similar words to Empathy in our dictionary, which are Affinity, Appreciation, Communion, Compassion, Comprehension, Concord, Insight. The three main types of listening most common in interpersonal communication are: Informational Listening (Listening to Learn) Critical Listening (Listening to Evaluate and Analyse) Therapeutic or Empathetic Listening (Listening to Understand Feeling and Emotion) In reality you may have more than one goal for listening at any given time – for. Empathy is a natural state. Empathic - Meaning in Hindi. 2- All intelligent process implies an inherited ability. ब्राजीली पुर्तगाली: empatia. Empathy is a noun according to parts of speech. Plural- empathies. meaning of gratitude in hindi. 3- The gang leader convinced his abettors to join him in committing the crime. Empathize meaning in Hindi : Get meaning and translation of Empathize in Hindi language with grammar,antonyms,synonyms and sentence usages by ShabdKhoj. Sahaanubhuti involves being able to listen attentively and respond with genuine interest and compassion rather than just Empathy In Hindi - Hello Guy's क्या आप जानते हो Empathy का मतलब क्या होता है। हैम रोज किसी ना किसी को Empathy शब्द को बोलते हुए सुनते रहते है । ऐसे में हैम “Empathy” Meaning In Hindi “Empathy” का हिंदी अर्थ, मतलब, समानार्थी शब्द, विलोम शब्द और उदाहरण आप यहां पढ़ सकते हैं Trending News: चिरसम्मत सांख्यिकी क्या है Classical Statistics in hindi मैक्सवेल – बोल्ट्जमान सांख्यिकी Maxwell-Boltzmann Statisticsdiffusion in hindi विसरण किसे कहते हैं उदाहरण की परिभाषा क्या है. Since then, the term has come to be used in a more specific way. ಕನ್ನಡದಲ್ಲಿ ಅರ್ಥವನ್ನು ಓದಿ. अगर आपका सवाल What is the Mock interview meaning in Hindi? अथवा साथ ही आप Mock Synonyms in Hindi & English, Antonyms in English & Hindi & Examples with meanings सीखना. empathy کے اردو معانی. 1- He wouldn’t describe him as being tall. Courage meaning in Hindi (हिन्दी मे मीनिंग ) is साहस. Intellectual Ka Matlab in Hindi – Intellectual का मतलब हिंदी में. Know empathy meaning in hindi. 30. Intuition isn't enough. Listen instead of waiting for your turn to speak. आज आपने achieve का अर्थ हिंदी में सीखा, आशा करते है की achieve meaning in Hindi, Synonyms and Antonyms of achieve in Hindi & English की इस जानकारी से आपके शब्दकोष में विकास हुआ और English word achieve. সহানুভূতি - অন্যদের অনুভূতি অনুভব করা।. There are also several similar words to Empathy in our dictionary, which are Affinity, Appreciation, Communion, Compassion, Comprehension, Concord, Insight. Match the customer’s tone of voice.